We take people who are already good at what they do & make them better.
Soft skills for real results in building confidence
Confidence is tremendously important. Low confidence means goals are not set high enough. Over-confidence can lead to not taking sufficient precautions.
Don’t tell people to be more confident.
Simply telling someone to be more confident (or perhaps less confident) doesn’t give them any feeling about where to set challenging but achievable goals.
What RTTA does.
RTTA gives understanding about how confidence is built and so gives people the tools to be more confident while retaining a realistic regard for the very real obstacles on the way.
True confidence is not about ignoring the problems. True confidence is knowing that problems exist but also knowing that you can solve those problems. RTTA will uplift your soft skills to enable real results for you personally and your company.
‘Soft skills for real results’ starts with individuals.
George Carlin said: There may be no “I” in “TEAM” but there definitely is one in “Independent”, “Intelligent” and “Innovative”. Knowing and adapting to the needs of individual team members is essential when leading groups of high achieving people.
Energy is no use if you cannot harness it.
Groups of highly intelligent people are prone to their own set of problems. Teams made up of highly motivated and well qualified men and women (who have strong and well thought out opinions) are powder kegs waiting to go off if not managed skilfully.
Going into over-drive.
RTTA maximises client’s leadership skills so that you can get the best out of your best people. Soft skills that achieve real results.
Encountering difficult people is an unavoidable part of working. Dealing with them within the team or as customers takes up valuable time and energy. It is essential to do this efficiently to minimise the costs.
The right tools.
RTTA boosts your team’s insight into the real motivation behind difficult behaviour and gives them the appropriate tools and confidence to deal with problematic people and situations.
This enables your team to eliminate unnecessary costs and conflicts. ‘Soft skills for real results’ means a significant reduction in these unnecessary costs.
Innovative solutions are essential for success in the modern world. Evolve or die is fine if you are happy just to run with the herd.
If you want to accelerate and be ahead of the crowd, you need to actively test new approaches and transform your team’s attitude to innovation. However, finding the right balance between being productive and maintaining innovation can be difficult.
‘Soft skills for real results’ builds the team’s capacity for innovation in two ways: Increasing the creativity of the individuals and also by developing the team environment. This means the costly ideas get identified early and the most profitable ideas flourish.
It is often said that trying to get intelligent people to agree is like trying to herd cats. Innovative teams need diversity, disagreement and different skills. However there is a problem, too much disagreement and you go from team to war-zone.
Achieving the correct balance that drives both innovation and productivity is difficult. Maintaining that balance over an extended period requires constant attention.
What we do.
RTTA’s ‘soft skills for real results’ ensures that individual team members are energised, flexible and aware of their own contributions and skills. Only then can the team as a whole be truly productive.
What’s in a name?
Whether you call it criticism or the slightly more sanitised “feedback”, giving someone the news that you are not happy with their performance has the potential to anger and demotivate them.
Criticism is a necessary part of improving and although people know that when talking about criticism, the story is usually different when they are actually receiving it. They usually just defend themselves against the information.
‘Soft skills for real results’ focuses on ways to deliver criticism such that people actually accept the information and are inspired to perform better in the future. These soft skills quickly yield real results.
Being a decision maker
Too many options.
Intelligent people often have difficulty making decisions. They usually see more possible consequences of any given choice and that inevitably leads to other choices and then an overwhelming number of possibilities to take into account.
However being able to make swift decisions when needed is necessary to capitalise on new opportunities and ideas.
How we help.
RTTA’s ‘soft skills for real results’ training enhances your staff’s ability to focus in what really matters and so make timely decisions that keep your group out in front.
High value decisions.
Persuading someone to spend a lot of money or make a big change or commitment isn’t easy. If it is easy then you are probably not demanding enough and you could be striking a better deal.
The techniques that work best for big deals and long-term commitments are different to the usual persuasion techniques of “It is really great, you should buy/do it”. Developing the long-term relationships and trust that big commitments require is a marathon not a sprint. Even small problems can derail the whole process.
RTTA’s ‘soft skills for real results’ commitment is to sustainable techniques that work over the long term. This is not a quick fix. This is a commitment to the future.
A chain is only as strong as its weakest link. Strong and capable teams are made up of strong and capable individuals.
Being able to robustly defend ideas and positions is not just important to the individual. It challenges the team in a productive way and makes the whole team stronger.
What we do.
RTTA’s ‘soft skills for real results’ workshops promote individual strength because the stronger people are the more they can contribute to the group.
We also provide expertise on better communication, conflict resolution, being assertive, influencing skills, persuasion, team building, networking skills and other interpersonal skills. Please contact us to discuss your specific needs.